Privacy Policy
Effective Date: July 17, 2026
At Bi-Tapp, we believe privacy matters. We intentionally collect and store only the information necessary to operate our website, process orders, provide customer support, and improve our services. Our goal is to be transparent about what we collect—and just as importantly, what we do not collect.
Our website is not designed to collect or store therapy records, treatment notes, or other personal health information.
Information You Voluntarily Provide
When you interact with our website, you may choose to provide personal information, including when you:
- Submit a contact form
- Sign up for our newsletter
- Place an order
- Contact Customer Support
The information you provide is used only for the purpose for which it was collected.
Information Collected Automatically
Like most websites, we automatically collect certain technical information to help us operate and improve our website. This may include:
- Internet Protocol (IP) address
- Browser and device information
- Cookies and similar technologies
- Website analytics and usage information
This information is used to understand website performance, improve the user experience, and maintain website security.
Payment Processing
Payments made through our website are processed securely by trusted third-party payment providers. Bi-Tapp does not store complete credit card or payment card information on our servers.
Shipping Information
When you place an order, we share only the information necessary with shipping carriers to fulfill and deliver your purchase.
Marketing Communications
If you subscribe to receive emails from Bi-Tapp, you may unsubscribe at any time by clicking the unsubscribe link included in our emails.
How We Share Information
Bi-Tapp does not sell or rent your personal information. We share information only when necessary to:
- Process payments
- Ship products
- Provide requested services
- Comply with applicable legal obligations
Your Privacy Choices
If you would like to update or request deletion of the personal information you have provided through our website, please contact us at privacy@bi-tapp.com. We will respond to your request in accordance with applicable laws and our legal obligations.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect the information we collect. While no method of electronic transmission or storage is completely secure, we work to protect your information using industry-standard practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
privacy@bi-tapp.com